Frequently Asked Questions
Everything you need to know about shopping with Pulse of Potential.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-7 business days within the continental US. International shipping times vary by location, generally arriving within 10-15 business days.
How do I process a return or exchange?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
How can I ensure I select the right size?
Each product page features a detailed sizing guide with specific measurements. We recommend measuring a similar garment you own to compare against our charts for the most accurate fit.
What payment methods do you accept?
Pulse of Potential accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing. We use a mix of organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint while maintaining premium quality.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.